-10+ years leading network engineering initiatives, designing secure infrastructures, and introducing cutting-edge IT products -

'  469-471-6879  *  jamihuq2002@yahoo.com -  Plano, TX 75025  8  https://www.linkedin.com/in/jamihuq

w        Leads innovative product development: Inspired dynamic business growth by introducing 15 new products in only 1 year. Assessed changing market trends, reorganized internal operational structure, and closely supervised engineering performance to develop and implement successful product roadmaps.

w        Establishes enterprise customer experience: Revamped a failing business product by assessing operational infrastructure gaps, modifying flawed hardware modules, and testing for quality assurance; product was re-certified by customer after consistent results for 90 validation tests.

w        Consolidates secure networks: Directed cyber security strategies and policies for a recently deployed LTE network in an untapped territory. Identified key information and network security issues, assessed system development risks, and implemented advanced applications and toolsets to provide efficient business disaster recovery support.

 

 

Senior IT Engineering Managerat XPO Logistics2014 - Present

Led cross-organizational teams of 40+ engineers and program managers to model and develop automated testing procedures across 3 base stations. Helped Verizon save $45M annually by managing reverse logistical procedures and providing resource support for company’s key clients including Apple, Nokia, and HTC.

 

Security: 

w        Managed and Implemented IT security(cybersecurity)

§    Design, deploy, maintain network assets

§    Penetration testing

§    Virtualization (VMWare, OVM) – Used to test OS, systems and apps

§    SIEM: Analyze, correlate, display and respond to issues using McAfee ESM, ArcSight ESM

§    Net log analysis (Wireshark)

§    Introduced WAF, DDoS and Database Vulnerability Testing and Mitigation (Imperva)

§    Technical management of forensics team

§    Chaired compliance (policy and process) steering committee

-          Maintained operational capability of DLP (TrueDL) programs

 

Product Innovation & Development: 

w        Increased annual revenue from $1B to $1.2B by revamping a 4-year long stagnant engineering division; observed a 200% increase in production volume.

-          Introduced 3 new products in 3 months by reorganizing internal operational structure, redesigning engineering activities, and prioritizing testing projects.                                                            

w        Deployed applications on AWS to reduce infrastructure costs.

 

Business Process Improvement:

w        Directed a client infrastructure solution in record 2 weeks by designing network databases, supervising coding and access rights, and coordinating secure server connections; testing volume increased by extraordinary 20,000 devices per month.

w        Leveraged AWS (Cloud) for faster application development and deployment, load balancing and overall cost savings.

w        Improved monthly return by $0.15M by introducing an ATE system for detecting device screen flaws, developing sophisticated user interfaces for test accuracy, and coordinating with key handset manufacturers for system integration.

 

Directorat Wave Communications2013 – 2014

Augmented high-speed LTE network deployment across East African regions. Led a team of 80 members, established strategic business networks with local stakeholders, and coordinated with COO and CFO for financial forecasting and sales cycle growth.

 

Network Planning, Installation & Security

w        Established an LTE network in Tanzania by coordinating with government regulatory agencies, negotiating service contracts with infrastructure vendors, and strategizing with local Tanzanian partners for prompt resource deliverables.

w        NOC Design and Deployment

o Defined and implemented policies for regulatory compliance (PCI, HIPAA, PII, state or national law)

o Cybersecurity Surveillance and Forensics administration which includes design, deploy, IPS/IDS, maintain network assets, penetration testing, analysis, correlate, display and respond to issues using various SW (McAfee, HP ArcSight)

o Ensured secure network operations by identifying and defining key enterprise security issues, classifying assets to assess system development risk, and providing business disaster recovery support, DLP with TrueDLP.

-          Accommodated 10GB traffic and thousands of servers by maintaining a global secure web gateway infrastructure.

-          Implemented network security technologies including Bluecoat Web proxies, Juniper SSL VPN, and firewalls.

-          Designed and implemented sophisticated F5 Big-IP load balancers in multiple data centers.

-          Firewall (Palo Alto) Installation and Configuration

-          Managed SOC (Security Operations Center) incident response tickets

 

Program Management (TechMahendra)

w        Launched a $160M AT&T IaaS program by providing management support for emerging business market initiatives, leveraging Agile and ITIL framework for important project deliverables, and supervising key budget planning and allocation.

 

Program Managerat Spirent Communications2011 – 2013

Led product development and engineering support for key clients including AT&T, T-Mobile, and Vodaphone. Worked with cross-functional teams across sales, marketing, and customer support departments to create profitable business plans for important enterprise software products. Managed a team of 7 engineers to drive technical support programs.

w        Managed IT Security teams, drafted cyber-threat policy and compliance, incident ticket response management, database security (hardening, VPD admin, auditing, SQL injection, encryption)

w        Integrated CISCO routers and gateways.

w        Integrated Cisco APs, H323 gateways, IP Address Management and Wireless LAN Controllers

w        Generated $18M in sales by identifying major chipset flaws, assessing network outage sources, and designing and modifying robust support products for an affected LTE network. 

w        Rejuvenated a failing product by identifying internal integration gaps, redesigning complex device modules, and testing across multiple variables to assure quality control; obtained consistent results for 90 client validation tests.

 

Technical Account Managerat Qualcomm2007 – 2011

w        Ensured smooth development and application of wireless system (LAN/WAN, 3G, 4G) by designing best case test scenarios, conducting field trials, and vendor management to validate test equipment.

w        Network Security encryption algorithm integration, testing and certification.

w        Exhibited long-lasting customer relationships by supervising intricate chip integration procedures, assisting clients in API coding and hardware integration, and providing continuous technical support to external operational teams.

w        Accelerated 3G and 4G chipset integration into more than 500 models by defining product roadmap, leveraging complex embedded programming techniques, and developing specialized test strategies for individual systems.

 

MS Electrical Engineering (CIS Minor) Georgia Tech1995

Project Management Program Stanford Business School2008

MS Network & Cyber Security Boston University2016

Certifications: CCNA, CCNP, CISSP, Linux, AWS CSA, Hadoop CCD

Software, Hardware & Languages: C, C++, Java, J2EE, Perl, Python, SQL, SAP, Oracle, Device Drivers, Unix, Linux, iOS, IOT, Database Security/Audit, Regulatory Compliance (HIPAA, PCI DSS), VMWare, AWS, HADOOP, Big Data, Rally, JIRA, ITIL

Wireless & Network Tools: QXDM, QCAT, QPST, API, JTAG, LAN/WAN/MAN, DLP, VLAN, MPLS, Wireshark.

Network Tools & Techniques: Network Planning, IPS, VPN, F5 LTM, OSS, BSS, IMS, QOS, VOIP, MPLS, BGP, Encryption